Very happy to announce that Hercules started today and is making our life a lot easier. Hercules is our new custom online database that handles all our shipments information in a safe secure environment. Not only can we update all your information and create bills of lading, invoices etc. in seconds, you can as well!
As soon as you complete the online booking, Hercules will email you a confirmation email and give you a user name and password so you can have a look and update your own file. Not only can you view your invoice, contract, bill of lading etc. you can update you own information so if at midnight you want to let us know you have a new delivery address, no problem. If you are thinking well that’s clever but what if you don’t know I have updated my address? No worries! Hercules will email your coordinator letting them know you have updated something in your file or uploaded your customs forms for example.
Other unique features include a full history of everything that has occurred in your file.
You can see a picture of your shipment all nice and secure in our Charleston Warehouse if that’s the route it is taking..
Hercules is compatible with phones and tablets so you can see the latest info on your shipment from anywhere in the world and I of course can view everything poolside, uh hum I didn’t mean that….
Obviously with a name like Hercules it has to be powerful and fast. This enables us to process information, and create all your documentation really quickly. We can also search your file by any field so if you have forgotten your tracking number we can search by your phone number, email address or your name. If you have forgotten your name however, I suggest you shouldn’t be moving in the first place!
Lastly, but of great importance is the security of your personal information in Hercules. The data is encrypted by a 2048-bit SHA-2 level which is the strongest level of encryption and best security available in the market today.
Next time you are moving overseas, consider the technical side of a moving and shipping company and not just the price quoted or the moving truck. There is a lot more that goes into moving you successfully to another part of the world.
At UPakWeShip we are fully aware of personal information security, being paperless and green, and using the latest technology and products available.