Ask the Moving Doctor

Ask The Moving Doctor!

Our resident Moving Doctor, Mark Nash is in the house! Mark has been in the moving business for 33 years, originally from England; he has moved 5 times internationally and has worked in England, mainland Europe, The Middle East and for the past 19 years in the USA. If he doesn’t know the answer to the question, he has enough friends in this industry to find out for you.

He currently sits on the board of the International Shippers Association and the Commercial Affairs committee at the International Association of Movers.

Mark will always do his best to provide an answer honestly, professionally and treat this forum as a place where everyone can learn about moving overseas.


Leave a Reply

Your email address will not be published. Required fields are marked *


  1. Kul says:

    Please have someone from your team contact me.

  2. Emma Esposito says:

    Hi, my name is Emma. I need to ship a dining room set ; dining room table, 6 chairs, a buffet but not the big China cabinet. I will also have about 10-15 boxes with household items.
    The move is from Montréal, Canada to Boca Raton, FL USA.
    I’m not in s rush for delivery if that helps with cost but I do need to have it picked up by end of May since the house is being sold. I would like to pay in Canadian dollars. Any suggestions?

  3. Christian says:

    About the U-Crate 100… I cannot decipher whether the dimensions provided are inside or outside the box. 45x45x78 is 91.4 cubic feet. Yet your graphical representation seems to suggest those are outside dimensions. Basically, I need to know inside dimensions.

  4. Nancy says:

    Hello–We will be moving from USA to France in September 2019, and I have just read that sometimes there are problems where the customs agents in France will charge duty fees on our household items, even though they are within the 1 year time limit of transferring to France. Have any Uship shipments had this problem? What can we do to prevent this from happening? Thank you in advance, Nancy

    • The Moving Doctor The Moving Doctor says:

      Hello Nancy, good question! If you are shipping Pallets or U Crates in our weekly shipping service to Europe, we ship to our own office in Rotterdam first for customs clearance and then distribute from there around Europe. This avoids that problem. If you are thinking of shipping a self load 20 or 40 foot container then we would have to ship that into France direct via Le Havre or Marseilles but as long as you have the correct import paperwork as well as declaring that you have lived outside of France / Europe for the last 12 months and all your items are over 6 months old and not for resale then we do not seem to have a problem with any duties or taxes being charged.
      I hope that helps, anything else you need let me know and I hope we can quote you on your move to France soon.
      Cheers The International Moving Doctor .

  5. Brooke Stokes says:

    I’m shipping a large 40×48 pallet to England, and am having to store it in my friend’s garage. Problem is, they have a fairly steep driveway. Will it be possible to pick it up from there or will I need to get a ground floor storage unit to have it picked up from? Thanks!

    • The Moving Doctor The Moving Doctor says:

      Hello Brooke, its just one man and a pallet jack collecting it so if its a steep driveway he wont be able to pull it up I’m afraid unless there a a couple of strong lads at the place to help him push it up maybe but its safer on the flat to be honest.
      The International Moving Doctor