We had a perfect moving experience with UPakWeShip! After clarifying all our questions, pre booking with Melissa Cox (who was fantastic), Alicia Hawk (who was fantastic) helped us with the paperwork, arranging the shipment etc. She kept us informed throughout the process and (I think most important for us), she always replied promptly to all our emails! Fantastic service from the whole Team! Also the people who delivered and collected the box (both in the US and UPakWeShip EU in Germany), were most polite, friendly and very competent, as were the customer representatives from their companies!
We could not have had a better move! The shipment was collected promptly, and arrived in perfect condition and even earlier than we expected!
After our move to the US was the worst possible experience with a different company, we were very surprised to find such a good competitor for such a low price!
Also thank you for the fantastic tool to prepare the customs forms – I think, this was the reason, why the shipment was not even delayed at the border!
International Moving Doctor says: Thank you Svenja for posting this 5 star review on our web site and well done Melissa and Alicia. Having UPakWeShip control in the USA and Europe keeps customer service standards high as well as costs down. If you are moving to Germany or anywhere else in Europe, don’t forget to ask UPakWeShip for an all inclusive low cost moving rate, door to door.