Nice email received today from a very happy shipper! They packed and loaded their car and household items in a shipping container themselves.
Hello Stephanie, Mark and Stefan,
I just wanted to follow up with your regarding our shipment from Houston to Malmo in August/September. I wanted to say how pleased we were with the arrival and care of the shipment once it made it to Malmo due to Stefan’s services. In particular the local moving company ‘Acta Flytt’ and the two staff members – Jocke and Carlos, were exceptional when it came to the arrival and local delivery of our household goods. They even brought it into our apartment and when I asked what I could do to help they said ‘just relax and supervise’ – this was a really welcome sentiment at the end of our international move. Stefan, if you could forward our positive feedback to ‘Andreas’ at Acta I would appreciate it.
Stephanie, when the container arrived in the Acta parking lot after its long journey we were there anxiously observing it being opened. When they opened the still sealed container – it was almost perfect! The car hadn’t moved, all of the boxes and furniture hadn’t moved either. There was just some minor scratches on the gas cover of the car which were the result of where I had decided to place my kayak (the only last minute decision I made too, it goes to show the importance of planning
Thank you all for the high levels of service you provided. After extensive research into the world of international shipping and hearing about so many negative experiences it is even more significant to say we couldn’t have been more pleased with our experience.
P.S. We documented our experience extensively and I plan on putting together a ‘howto’ video for other people planning this type of thing, so I’ll put in a good word for you