From beginning to end, this was an extremely professional service. Nothing was too much trouble for any of the staff involved. Alicia in Customer Services deserves a special mention – I agree with other reviews, this lady is the most helpful customer services rep I have ever come across. We used a container in the past for our larger items (using another firm) and some items were damaged in transit. However, our cardboard box and it’s contents arrived completely intact! Fantastic service from beginning to end – thank you!