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UPakWeShip Reviews

Our quality control program is designed to ensure your satisfaction. Please let us know how we're doing, based on the questions below rate the services you received on a scale of 1-5 (1=Poor, 5=Excellent).
Please rate the following services on a scale of 1-5 (1=Poor, 5=Excellent):

  • Overall satisfaction with UPakWeShip presentation and prices.
  • Trust and confidence in UPakWeShip staff.
  • Overall efficiency of UPakWeShip.
  • Timeliness and responsiveness to your questions.
  • Door to door, how did we do?
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Average rating:  
 185 reviews
by Cathy on UPakWeShip, Inc.
Great customer service !

I would like to thank Alicia for her help with my move from the US to the UK. Her help and guidance from my beginning to end was amazing ! No question or request was too much. The step by step instructions were easy to follow a and the paperwork was minimal and easy to complete .Anyone looking to move anywhere should make this company their first choice .U Pak we ship could give lessons in customer service to other companies on the right way to run a a company .

by Chantal on UPakWeShip, Inc.
Great Service (U-crate 50)

How nerve wracking is it to move halfway across the world?! Upackweship made it easy! Beforehand they gave us an estimated price, and that was it. No surprises along the way. Alicia gave us a step by step plan, and the paperwork was done before we knew it. We used the door to door service with U-crate 50 from Kansas to Europe. During the shipment we could follow our box with a tracking code.
The communication was great too. Whenever we had a question, they helped us out.
Even the delivery went surprisingly. The driver called us beforehand about the time of arrival, and he helped us unpack the box.
All together, very happy with this service. I would recommend this to everyone!

by The World Traveler on UPakWeShip, Inc.
Easy and Convenient

I used UPakWeShip UCrate 100 for my shipment from Philadelphia to Europe. The process was very easy and convenient when I packed my stuff in Philadelphia and received them in Europe on time. Door-to-Door service was very good and I highly recommend this company for international movers.

by Gaby on UPakWeShip, Inc.
Highly recommend this Shipping Company

I had personal items to ship to my niece in Germany from LA and they included china and glassware etc. Alicia from UPakWeShip worked with me patiently to make sure all the paperwork is filled out correctly and the crate packed according to the instructions. There was constant email updates during the shipping process and all the items arrived in great condition. I would use this company again and can highly recommend them.

by Maximiliam Andersson on UPakWeShip, Inc.
Flawless Experience So far! (Review Part 1)

My wife and I are moving from Michigan, USA, to Sweden. The customer service so far has been absolutely fantastic with quick responses and helpful tips, everything's going really smooth, we've received our U-Crate 50 and the setup was easy! Instructions and documents were all pretty clear. We considered doing a pallet – But decided on the U-Crate 50 based on the "If It Fits It Ships" with a pre-made box, rather than having to think of how we'd pack our own pallet, make it secure with walls, all of that!

We have scheduled our pickup for Tomorrow, and will update reviews along the way to share our step-by-step experience!

So far, I would advice everyone moving overseas to consider UPAKWESHIP and their options! Seems super-convenient and definitely lives up to its 5-star rating!

by Andreas on UPakWeShip, Inc.
service as promised and expected

I shipped a UCrate-150 from Colorado to Italy. 8 weeks door to door, which is about the time frame I expected. Good communication (also by the final shipper here in Europe) throughout when needed or when I had a question. Price as advertised and agreed upon. No surprises. Content of Ucrate arrived repacked in a delivery van (which I thought could happen) all in good order without any damage. (Just make sure you pack your stuff well). I would use this company again. Thank you Alicia and UPak staff...

by Roberto Musa on UPakWeShip, Inc.
Would recommend this to everyone

I could hardly be more satisfied with my experience using UPakWeShip. At a time in which I desperately needed to ship back home a large number of books, I had almost given up all hope that I would ever find a service that could transport them at a price that would not bankrupt me. I was facing the dilemma of either relinquishing my beloved books or succumbing to the insanely high cost of sending them all by airmail through the post (actually, this was not even an option, their rates were so high that this was simply impossible even if I had wanted to). A good friend mentioned UPakWeShip and when I looked them up at first I thought their offer was too good to be true. But all my books are safely back in my country now (and I'm not penniless), so evidently it was true! Their price was totally reasonable and that was a relief. They delivered a crate to me which I had to assemble (but it was easy to do so, even for a non-IKEA-furniture-assembler like myself). I was given plenty of time to properly prepare and arrange my things and then they picked the crate up at an agreed upon date and hour. Throughout the entire process their customer service was top-notch, and they carefully and kindly answered in detail my every question (and trust me, there were many of them). The books arrived in time and in perfect condition. I'm delighted to recommend them since I wish that everyone who faces a predicament similar to mine could know that this alternative exists. Many a heartbreak owing to beloved objects being left behind would have been avoided if it were more widely so

by sarah on UPakWeShip, Inc.
Best Service, Seemless Experience

I shipped an antique from Canada to Australia with Upack. They were so great to deal with, answered all my questions, helped me with all the paperwork. And were fantastic and keeping in contact with me until my item arrived at my doorstep. HIghly recommend them

by Bryna Opdal on UPakWeShip, Inc.
Amazing customer service!

I have been so impressed by UPakWeShip since the moment I first contacted them for a quote. Their website is easy to navigate, organised and helpful. The staff, especially Alicia, were always available for questions and have made the whole process very easy and straight forward! My shipment is currently on its way from the US to Norway! Its a great feeling to be able to fully trust a company who are shipping your precious personal belongings! Thank You.

Great and Reliable Service! Very Friendly and Helpful Staff!

I have relocated from NY to Germany and have already worked with UPakWeShip to deliver three separate crate shipments. I'm extremely satisfied with their service and plan to go with UPakWeShip for all future shipments. They have a great support staff, who are super friendly and very quick to answer questions and concerns. I want to thank Alicia and Pete especially for all the help they've provided me. Moreover, their whole operation seems very well organized and coordinated. They provide clear instructions and keep you well informed of your shipment's progress every step of the way...from door to door. And they provide all of this at a fraction of the cost of most other international shipping companies.I highly recommend UPakWeShip!

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