- Overall satisfaction with UPakWeShip presentation and prices.
- Trust and confidence in UPakWeShip staff.
- Overall efficiency of UPakWeShip.
- Timeliness and responsiveness to your questions.
- Door to door, how did we do?
Submit your review
Moving overseas is stressful. I needed to move back to the UK from living in the US for 6 years and there are so many shipping services out there. UpakWeShip came recommended by a friend and had great reviews (although you're always still a little nervous) but as soon as I started the process with Alicia all my concerns were lifted. I never usually write reviews but I cannot recommend this company more highly. Everything was so easy, so smooth, and Alicia answered all my questions; even the little ones, straight away. It was like having a friend who knew everything! Every point of my shipment's journey was explained to me, and every person I came into contact with was helpful and polite. If you want a HUGE weight lifted off your shoulders (and your front drive) - go with UPakWeShip!!
Just used UPakWeShip to move from Maryland to Switzerland (using the 100 box), and have to hand it to Alicia and the team for their responsiveness and transparency. I had concerns after some negative reviews online but I have to say they turned out to be unfounded. Alicia was super responsive, with most emails getting answers within 1-2 hours and the pickup/delivery process was as smooth as possible. My things took about 8 weeks to arrive on my doorstep in my new home, in exactly the condition they were packed in, for the same flat price that was quoted at the beginning, with no additional charges along the way. If I have to move in the future, UPakWeShip will be my first call.
My son and I are in the process of moving from Connecticut to join my husband in the Netherlands. What started out as a scary and stressful task (finding a shipper to move our things, alone, with a two year old in tow) is turning out to be surprisingly uncomplicated!Alicia, our contact person, is a rock star! She seems to understand that even though this her job and she understands that for most of us dealing with moving companies can seem intimidating. She addressed all my worries and answered all of my questions patiently and respectfully. She makes me feel like I am part of a really great team.The website is very modern and easy to navigate and understand and it is great that everything gets taken care of online and via e-mail. Everything is clear and well documented so that there are no surprises. They tell you step by step what you can expect, and what you need to do in very simple language. We researched the company, looked at videos, read reviews for almost a year before deciding to go for it. I am glad we did. I get the feeling that we have found a company that actually CARES about what they are doing!Pick up is in a few days and I can't believe how well everything is going so far! I am actually looking forward to getting on the plane a few days after that knowing that our things are in the hands of competent people who care. I will update the review as the process goes along but if the rest of the process is as half as good as it has been so far I am beyond satisfied! So thankful that we chose UPakWeShip!
I would like to thank Alicia for her help with my move from the US to the UK. Her help and guidance from my beginning to end was amazing ! No question or request was too much. The step by step instructions were easy to follow a and the paperwork was minimal and easy to complete .Anyone looking to move anywhere should make this company their first choice .U Pak we ship could give lessons in customer service to other companies on the right way to run a a company .
How nerve wracking is it to move halfway across the world?! Upackweship made it easy! Beforehand they gave us an estimated price, and that was it. No surprises along the way. Alicia gave us a step by step plan, and the paperwork was done before we knew it. We used the door to door service with U-crate 50 from Kansas to Europe. During the shipment we could follow our box with a tracking code.
The communication was great too. Whenever we had a question, they helped us out.
Even the delivery went surprisingly. The driver called us beforehand about the time of arrival, and he helped us unpack the box.
All together, very happy with this service. I would recommend this to everyone!
I used UPakWeShip UCrate 100 for my shipment from Philadelphia to Europe. The process was very easy and convenient when I packed my stuff in Philadelphia and received them in Europe on time. Door-to-Door service was very good and I highly recommend this company for international movers.
I had personal items to ship to my niece in Germany from LA and they included china and glassware etc. Alicia from UPakWeShip worked with me patiently to make sure all the paperwork is filled out correctly and the crate packed according to the instructions. There was constant email updates during the shipping process and all the items arrived in great condition. I would use this company again and can highly recommend them.
My wife and I are moving from Michigan, USA, to Sweden. The customer service so far has been absolutely fantastic with quick responses and helpful tips, everything's going really smooth, we've received our U-Crate 50 and the setup was easy! Instructions and documents were all pretty clear. We considered doing a pallet – But decided on the U-Crate 50 based on the "If It Fits It Ships" with a pre-made box, rather than having to think of how we'd pack our own pallet, make it secure with walls, all of that!
We have scheduled our pickup for Tomorrow, and will update reviews along the way to share our step-by-step experience!
So far, I would advice everyone moving overseas to consider UPAKWESHIP and their options! Seems super-convenient and definitely lives up to its 5-star rating!
I shipped a UCrate-150 from Colorado to Italy. 8 weeks door to door, which is about the time frame I expected. Good communication (also by the final shipper here in Europe) throughout when needed or when I had a question. Price as advertised and agreed upon. No surprises. Content of Ucrate arrived repacked in a delivery van (which I thought could happen) all in good order without any damage. (Just make sure you pack your stuff well). I would use this company again. Thank you Alicia and UPak staff...
I could hardly be more satisfied with my experience using UPakWeShip. At a time in which I desperately needed to ship back home a large number of books, I had almost given up all hope that I would ever find a service that could transport them at a price that would not bankrupt me. I was facing the dilemma of either relinquishing my beloved books or succumbing to the insanely high cost of sending them all by airmail through the post (actually, this was not even an option, their rates were so high that this was simply impossible even if I had wanted to). A good friend mentioned UPakWeShip and when I looked them up at first I thought their offer was too good to be true. But all my books are safely back in my country now (and I'm not penniless), so evidently it was true! Their price was totally reasonable and that was a relief. They delivered a crate to me which I had to assemble (but it was easy to do so, even for a non-IKEA-furniture-assembler like myself). I was given plenty of time to properly prepare and arrange my things and then they picked the crate up at an agreed upon date and hour. Throughout the entire process their customer service was top-notch, and they carefully and kindly answered in detail my every question (and trust me, there were many of them). The books arrived in time and in perfect condition. I'm delighted to recommend them since I wish that everyone who faces a predicament similar to mine could know that this alternative exists. Many a heartbreak owing to beloved objects being left behind would have been avoided if it were more widely so