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UPakWeShip Reviews

Our quality control program is designed to ensure your satisfaction. Please let us know how we're doing, based on the questions below rate the services you received on a scale of 1-5 (1=Poor, 5=Excellent).
Please rate the following services on a scale of 1-5 (1=Poor, 5=Excellent):

  • Overall satisfaction with UPakWeShip presentation and prices.
  • Trust and confidence in UPakWeShip staff.
  • Overall efficiency of UPakWeShip.
  • Timeliness and responsiveness to your questions.
  • Door to door, how did we do?

 

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Average rating:  
 192 reviews
by Marion Neale on UPakWeShip, Inc.

Great service, I was relocating from Texas to an island in Scotland. As they do not deliver off the mainland they assisted me by locating another moving company that would deliver my boxes to my door. Delivery was delayed to to winter weather but everything arrived within 8 weeks.

by Matthew Mason on UPakWeShip, Inc.
Excellent service, and great value

We only had a couple of furniture items and some boxes to move, so a traditional removal service was too expensive. Upakweship was perfect for what we needed, flexible and great value.

by PATTI MCILROY on UPakWeShip, Inc.
FLORIDA TO SCOTLAND

GREAT SERVICE from Alicia in Charleston! Cannot say enough for the attention received from Alicia. Answered every question. Only slight problem would be trucking companies both sides of the Atlantic. Slight delay but they both came through in the end! Speedy on this side considering the awful winter storm that hit the UK! Thanks to everyone involved! Great Work! Everything arrived in perfect condition! Keep up the great work! Cheers!

by Jared Gregg Gingell & Miriam Almeida on UPakWeShip, Inc.

Great service from start (Orlando) to finish (Isle of Wight / UK), sent 3 crates. Started with 1 finished with 3, all the process was helped and done with the assistance, patience and dedication of Alicia Hawk, without her this services would not have happened.I will like to thank all companies and personal involved in this service.Keep up the great work.Gregg & Miriam

by Kerry on UPakWeShip, Inc.
The BEST Shipping Service

Moving overseas is stressful. I needed to move back to the UK from living in the US for 6 years and there are so many shipping services out there. UpakWeShip came recommended by a friend and had great reviews (although you're always still a little nervous) but as soon as I started the process with Alicia all my concerns were lifted. I never usually write reviews but I cannot recommend this company more highly. Everything was so easy, so smooth, and Alicia answered all my questions; even the little ones, straight away. It was like having a friend who knew everything! Every point of my shipment's journey was explained to me, and every person I came into contact with was helpful and polite. If you want a HUGE weight lifted off your shoulders (and your front drive) - go with UPakWeShip!!

by Alex on UPakWeShip, Inc.
Great service and communication

Just used UPakWeShip to move from Maryland to Switzerland (using the 100 box), and have to hand it to Alicia and the team for their responsiveness and transparency. I had concerns after some negative reviews online but I have to say they turned out to be unfounded. Alicia was super responsive, with most emails getting answers within 1-2 hours and the pickup/delivery process was as smooth as possible. My things took about 8 weeks to arrive on my doorstep in my new home, in exactly the condition they were packed in, for the same flat price that was quoted at the beginning, with no additional charges along the way. If I have to move in the future, UPakWeShip will be my first call.

by Amalita on UPakWeShip, Inc.
Five Star Service!

My son and I are in the process of moving from Connecticut to join my husband in the Netherlands. What started out as a scary and stressful task (finding a shipper to move our things, alone, with a two year old in tow) is turning out to be surprisingly uncomplicated!Alicia, our contact person, is a rock star! She seems to understand that even though this her job and she understands that for most of us dealing with moving companies can seem intimidating. She addressed all my worries and answered all of my questions patiently and respectfully. She makes me feel like I am part of a really great team.The website is very modern and easy to navigate and understand and it is great that everything gets taken care of online and via e-mail. Everything is clear and well documented so that there are no surprises. They tell you step by step what you can expect, and what you need to do in very simple language. We researched the company, looked at videos, read reviews for almost a year before deciding to go for it. I am glad we did. I get the feeling that we have found a company that actually CARES about what they are doing!Pick up is in a few days and I can't believe how well everything is going so far! I am actually looking forward to getting on the plane a few days after that knowing that our things are in the hands of competent people who care. I will update the review as the process goes along but if the rest of the process is as half as good as it has been so far I am beyond satisfied! So thankful that we chose UPakWeShip!

by Cathy on UPakWeShip, Inc.
Great customer service !

I would like to thank Alicia for her help with my move from the US to the UK. Her help and guidance from my beginning to end was amazing ! No question or request was too much. The step by step instructions were easy to follow a and the paperwork was minimal and easy to complete .Anyone looking to move anywhere should make this company their first choice .U Pak we ship could give lessons in customer service to other companies on the right way to run a a company .

by Chantal on UPakWeShip, Inc.
Great Service (U-crate 50)

How nerve wracking is it to move halfway across the world?! Upackweship made it easy! Beforehand they gave us an estimated price, and that was it. No surprises along the way. Alicia gave us a step by step plan, and the paperwork was done before we knew it. We used the door to door service with U-crate 50 from Kansas to Europe. During the shipment we could follow our box with a tracking code.
The communication was great too. Whenever we had a question, they helped us out.
Even the delivery went surprisingly. The driver called us beforehand about the time of arrival, and he helped us unpack the box.
All together, very happy with this service. I would recommend this to everyone!

by The World Traveler on UPakWeShip, Inc.
Easy and Convenient

I used UPakWeShip UCrate 100 for my shipment from Philadelphia to Europe. The process was very easy and convenient when I packed my stuff in Philadelphia and received them in Europe on time. Door-to-Door service was very good and I highly recommend this company for international movers.

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