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UPakWeShip Reviews

Our quality control program is designed to ensure your satisfaction. Please let us know how we're doing, based on the questions below rate the services you received on a scale of 1-5 (1=Poor, 5=Excellent).
Please rate the following services on a scale of 1-5 (1=Poor, 5=Excellent):

  • Overall satisfaction with UPakWeShip presentation and prices.
  • Trust and confidence in UPakWeShip staff.
  • Overall efficiency of UPakWeShip.
  • Timeliness and responsiveness to your questions.
  • Door to door, how did we do?

 

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Average rating:  
 200 reviews
by angela on UPakWeShip, Inc.
Seamless Move

From the first conversation to the last, service was attentive and professional. always prompt to return emails and calls. Alicia is super helpful and polite. I would definitely recommend UPakWeShip.

by Joanne on UPakWeShip, Inc.
LA to London

The team at UPakWeShip were very helpful from start to finish during the process of me shipping my belongings from Los Angeles to the UK. Natalie in the United States helped me every step of the way with paperwork, while Louise and Fran were excellent at keeping me up to date at the progress of my shipment and the date of arrival. All the goods arrived safe and sound with no damage. The only thing I was not aware of was that the courier company who delivered in the UK would not take the pallet and box away with them, so I had to find a means of disposing of that which would have been good to know in advance. I would still definitely recommend the service to friends.

by Laura on UPakWeShip, Inc.
KC to London

Alicia Hawk contacted us within hours of us reserving the crate. She was amazing at answering all of our questions (and trust me we had lots!), and also making sure that our shipment was customs ready. Once it was on its way to the UK, Louise Ormond and her team in the UK made sure that there were no hiccups getting it to our doorstep. All our things arrived safe and sound in about 6 weeks from door to door. I can't say enough good things about them!! Thanks UPakWeShip!!

by Graham on UPakWeShip, Inc.
Florida to Hampshire

A new experience shipping personal items across the Atlantic but after research we decided on 2 x UCrate100 from UPakWeShip. My contact in the USA was Alicia Hawk and she was nothing short of "AMAZING". She assisted me throughout the whole process - (even though at times I was being a pain!) - including help with the completion of the "nasty" forms and labels. The crates were collected on time and then I started worrying again! No need. Fran Read in the UK was in contact and like her colleague un the USA was AMAZING in her service delivery. The crates arrived two hours early with no dents or visible damage and when opened there was all our "stuff" exactly as it was packed 4500 miles away.I rarely go over the top with praise but this whole process was beyond my expectations. GOOD JOB.

by Debbie Beard on UPakWeShip, Inc.
Boston to West Sussex

Fantastic service ! You know that at each stage of the process, that you will get an update of what's happening / timeline etc.Highly recommended !

by Laura on UPakWeShip, Inc.
Kansas to Kent!

I was really pleased to find UPakWeShip and the Ucrate50 - it was the perfect size for what we wanted to transport. UPakWeShip got back to me straight away with a quote that was really reasonable compared to what I had seen online previously...........and no other company seemed to want to come to Central America to pick up our parcel, they only wanted to know if you were on the East Coast.Alicia was excellent and replied to me so quickly when I had a query.....which was hardly ever because the instructions they sent for the package were so clear anyway.My crate was delivered to me within a couple of days, then picked up when I asked. It reached the destination in perfect condition within 8 weeks.An exceptional service that I would definitely recommend.

by Lisa on UPakWeShip, Inc.

Amazing service! Highly recommend using them for international moving. They were super helpful through every step! They were also reasonably priced.

by Alia on UPakWeShip, Inc.
Olympia WA to Portugal

Alicia Hawk, in my opinion, went above and beyond. I’m a hairstylist, so to begin with, paperwork is not my strong suit. As a result, I called and emailed a lot for clarification and Alicia was very patient with me until I was clear on the steps and checked to make sure all was in order. From ther part, to the company who picked up the box, the constant updates on the transport progress, the company in Rotterdam who received the box sent clear instructions and were also incredibly easy to work with, so received an email with the estimated delivery date and was promptly called by the company here in Portugal to coordinate the actual delivery. Considering how incredibly involved the process of moving across the world is, everyone involved in the door-to-door transport of my belongings were great and made the process as smooth as possible, 8 weeks to the day. I couldn’t ask for more. Except maybe an unpack and organize service, but that’s another subject entirely!

by Marion Neale on UPakWeShip, Inc.

Great service, I was relocating from Texas to an island in Scotland. As they do not deliver off the mainland they assisted me by locating another moving company that would deliver my boxes to my door. Delivery was delayed to to winter weather but everything arrived within 8 weeks.

by Matthew Mason on UPakWeShip, Inc.
Excellent service, and great value

We only had a couple of furniture items and some boxes to move, so a traditional removal service was too expensive. Upakweship was perfect for what we needed, flexible and great value.

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