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UPakWeShip Reviews

Our quality control program is designed to ensure your satisfaction. Please let us know how we're doing, based on the questions below rate the services you received on a scale of 1-5 (1=Poor, 5=Excellent).
Please rate the following services on a scale of 1-5 (1=Poor, 5=Excellent):

  • Overall satisfaction with UPakWeShip presentation and prices.
  • Trust and confidence in UPakWeShip staff.
  • Overall efficiency of UPakWeShip.
  • Timeliness and responsiveness to your questions.
  • Door to door, how did we do?
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Average rating:  
 177 reviews
by Bryna Opdal on UPakWeShip, Inc.
Amazing customer service!

I have been so impressed by UPakWeShip since the moment I first contacted them for a quote. Their website is easy to navigate, organised and helpful. The staff, especially Alicia, were always available for questions and have made the whole process very easy and straight forward! My shipment is currently on its way from the US to Norway! Its a great feeling to be able to fully trust a company who are shipping your precious personal belongings! Thank You.

Great and Reliable Service! Very Friendly and Helpful Staff!

I have relocated from NY to Germany and have already worked with UPakWeShip to deliver three separate crate shipments. I'm extremely satisfied with their service and plan to go with UPakWeShip for all future shipments. They have a great support staff, who are super friendly and very quick to answer questions and concerns. I want to thank Alicia and Pete especially for all the help they've provided me. Moreover, their whole operation seems very well organized and coordinated. They provide clear instructions and keep you well informed of your shipment's progress every step of the way...from door to door. And they provide all of this at a fraction of the cost of most other international shipping companies.I highly recommend UPakWeShip!

by B.S. on UPakWeShip, Inc.

I just completed a move from the US to Italy using UpakWeShip's pallet service. This company provided an outstanding service from the start, and Alicia was wonderful to work with. I was stressed and had lots of questions about the process, and she was always available and provided all the information I needed. I am so impressed by how smooth the process was, and highly recommend UPakWeShip!!

by Barry on UPakWeShip, Inc.
Brilliant Service

When I received a quote from the USA to France I was a bit sceptical but it was the cheapest and fitted my needs more than others. So I went ahead.I was not disappointed; in every step I had help and unlimited advice. My driveway in the US and at the delivery point (France) was not the easiest of approaches but not problem.My box arrived ahead of schedule unscathed, brilliant service by all from Pete and Alicia in the US, Marieke in Rotterdam and the pick-up and delivery guys.Many thanks.I would recommend UPakWeShip anytime.

by Fred S. on UPakWeShip, Inc.
A+ Service, Would use again and recommend to anyone

Moved from the US to Australia. These guys helped me out with a lot of patience. I mean, a LOT of patience. So much work to get me door to door to Australia with a large, UNLIMITED WEIGHT, pallet for a measly $1,100. I don't know how they do it. This is nuts! Loved the service. My stuff arrived a little later than it was suggested but it actually worked out perfectly for me. I'm very happy.

by Yvonne Bastien on UPakWeShip, Inc.

Amazing service and top professionals! All of them. From our time in Florida to our arrival in Toulouse, we were basically babied by Pete and Alicia. We moved a 40ft container to France and it seemed an unsurmountable task but... no! Everything went smoothly and we just got our shipment, as neat as when we saw it last, leaving our driveway. I wish every company in the US had that kind of quality. It is a rare these days. Thank you very much for your help, your wonderful website, your smile and good humor!

by Yvonne Bastien on UPakWeShip, Inc.

I am not finished with my move but so far, the service has been excellent. The website is outstanding. I ACTUALLY GET SOMEONE on the phone, not some machine that gets me to a maze I can never get out of. Thanks so much!

by Luella Pinto on UPakWeShip, Inc.

I have just completed the 1st step - contract signed and deposit paid, and am already impressed by the people I have been in contact with (both by phone as well as by email) so far. This has given me confidence in the people and the company I will be trusting to move my 40' container (with everything I own) safely back home to Europe. THANK YOU! and keep up the good work. Luella

by Mitzi Renneh Boruff on UPakWeShip, Inc.
In good hands

I have just begun the shipping process. I wemt into this with some, expected, stress, as inhad no idea where to even begin moving my life across the seas.Mr. Pete Nash, was my first point of contact. He has been AMAZING!!!! He has gone above and beyond, answering my NUMEROUS questions, and has gone the extra mile to find out some info I needed.I am, so, at ease, using this company, and have complete confidence in the rest of this process.From Pete, I am now working with Alicia. Her response to me was immediate, and her emails have given me everything I need.I am so thankful to have found this company.So far, I could not be more impressed with the stellar customer service.I hope to never need them again, after this "half a world away" move, lol, but if I did, I would use them everytime.I HIGHLY recommend this Team!!Renneh Mitzi Boruff

by Bernard Grimm on UPakWeShip, Inc.
Great Experience Getting U Crate 50 to Scotland

Today we received our U Crate 50 shipment in Edinburgh, Scotland...all the way from California, and everything arrived in excellent shape.We had a few of our own quirks (visa delay, etc.), but the UPak reps Alicia and Angela helped us through everything.I would highly recommend UPakWeShip's service.Bernard

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