Ask the Moving Doctor

Ask The Moving Doctor!

Our resident Moving Doctor, Mark Nash is in the house! Mark has been in the moving business for 33 years, originally from England; he has moved 5 times internationally and has worked in England, mainland Europe, The Middle East and for the past 19 years in the USA. If he doesn’t know the answer to the question, he has enough friends in this industry to find out for you.

He currently sits on the board of the International Shippers Association and the Commercial Affairs committee at the International Association of Movers.

Mark will always do his best to provide an answer honestly, professionally and treat this forum as a place where everyone can learn about moving overseas.

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  1. Maria says:

    Hello Mark Nash!

    We are from Brazil and we have just arrived in London. Our intention is to bring our dog through an animal carrier.

    We have already filled out our applicattion for transfer relief. However it was rejected claiming the need for “Packing List”.

    My question is:

    – Is this “Packing List” applicable to us who are Brazilian and have come to work for 30 months? Or only for the resident with English nationality?

    • The Moving Doctor The Moving Doctor says:

      Hello Maria, the packing list is needed to go with your ToR application if you want duty and tax free entry of your belongings and pets into the UK regardless of what nationality you are. British, European or foreign, everyone needs to complete the ToR. Now if the only item you want to ship is your dog, I would list 1 dog on a packing list with a value like 300 pounds.
      Hope that helps, good luck and enjoy your stay in London. If you have any further questions about a ToR then don’t hesitate to ask, cheers The Moving Doctor.

  2. andrew smith says:

    Hi Mr Nash

    My daughter arrived home in England today, after 4 years in New York. She’s arranged shipment of her things with Upackweship, and I’d like to know how long it takes to ship from Charleston (where she has just been told it has arrived) to England (here in Chelmsford). We’re trying to coordinate a day for a domestic removals firm, and this information would help greatly. Thank you.

    • The Moving Doctor The Moving Doctor says:

      Hello Andrew, I bet your pleased to have your daughter back home! Normal transit time is 5-6 weeks on average but is depends a little on what service your daughter booked so I am going to pass this message over to Natalie in our office to email you an up to date status report with an eta of the ship into Southampton England.
      Cheers The Moving Doctor.

  3. Patti says:

    Hello Mark Nash, We are almost there with making booking of 100 CU FT. but we are confused with different time frames on your site and blog so would like some clarification. We arrive in Scotland week of Feb. 19th. 2018 We would like our personal belonging to arrive week of Feb. 26th. Your site says 3 – 4 weeks but your blog says 5 – 6 weeks. Please advise. When should we request PICK UP FROM YOU for Monticello FL to Galashiels, Scotland. We do not want our box to arrive before we do. THANK YOU! Oct. 4th, 2017.

    • The Moving Doctor The Moving Doctor says:

      Hello Patti. Its really hard to say as there are a lot of variables. For example it could be the last U Crate to load into a shipping container and literally only be in the warehouse 24 hours before loading or it could arrive the next day and have to wait may be up to 2 weeks before we load another container. The ship might sail direct and dock in the UK in 10 days or it might go via Rotterdam and Antwerp and take 17 days and Customs might clear it in 24 hours or a week. So its probably best to say 4-6 weeks. February to be honest is a quiet time for overseas moving so I would budget for 5-6 weeks all being well. The worst case if it arrives a week or 2 before you are ready is we will store it for you until you let our UK office know you want it delivered. If that is the case they will charge you equivalent of $25 per week so 2 weeks storage is only an extra $50.
      Don’t forget to apply for your Transfer or Residence number (ToR) You can apply at least 6 months in advance so you could start this process now if you like. For more information click here to see how you go about this.
      I hope this helps and sorry to be a bit vague.
      Anything else please let me know, cheers The Moving Doctor